With every purchase from PRECISE 3DHUB, you’re entitled to a lifetime technical support (whether this be over the phone, video call or email)
PRECISE 3DHUB prides itself on being the first place to call for any issue with your Ultimaker, Photocentric, Picaso, Uniz, 3D Potter, Sinterit, Colossus or Meltio. Our technical support team is always happy to help in isolating the cause of a problem, finding parts and providing solutions. By phone and email we are available at your command and our service centre is available for drop ins or scheduled collections.
+971 4 885 8603
DIRC Warehouse, W4-D1, DIP 2, Dubai, UAE - 72327.
Frequently Asked Questions
Yes, to keep your printer working at its optimum we recommend either 1 full service or 2 interim services per year.
No, we will arrange collection and delivery back to you as part of the service!
Absolutely! We’d love to show you around our facility and for you to meet the team!
No, it won’t void the warranty but you may encounter further problems and costs later down the line.
Yes, PRECISE 3DHUB are the Official service provider for all the brands we represent in the GCC countries.
Yes, we can visit your site if this is more convenient, please contact our support desk to get this arranged. Please note, this is subject to circumstance and additional cost.
Yes, you can send the machine back but must be sent in the manufacture provided packaging. Please contact our support desk for more information.
Unfortunately not, We currently only support our 3D Printers for the GCC only.